User Tools

Site Tools



This shows you the differences between two versions of the page.

Link to this comparison view

microsoft_windows:installproblems [2019/01/11 16:53] (current)
Line 1: Line 1:
 +====== Installation Errors ======
 +===== Computer Restarted unexpectedly =====
 +I was doing an install of Windows 7 Pro as a Xen hvm and ran into this problem. It took a while to figure out, and I finally found this is not an Xen issue but a well known issue with Windows for Windows 7 and 10.
 +The installation goes fine, then the machine reboots and you get the message:
 +<wrap hi>
 +The Computer Restarted unexpectedly or encountered an unexpected error. ​ Windows installation cannot proceed. ​ To install Windows, click OK to restart the computer and then restart the installation.
 +Pressing the return key reboots the system, then it ends up back at the same place. To repair **do not** press the "​Ok"​ button. Instead:
 +  - Press Shift+F10, which opens a command prompt
 +  - Open the registry editor by typing //regedit//
 +  - Find the key //HKLocal machine/​SYSTEM/​SETUP/​STATUS/​ChildCompletion//​
 +  - Select //setup.exe on// the right pane and edit it, changing the value from //1// to //3//
 +  - Close regedit and the command prompt
 +  - restart the system (with the "​Ok"​ button)
 +See [https://​​en-us/​windows/​forum/​all/​error-message-the-computer-restarted-unexpectedly/​b770f14d-e345-e011-90b6-1cc1de79d2e2] for full details (mainly people saying thank you to the solution).
microsoft_windows/installproblems.txt ยท Last modified: 2019/01/11 16:53 (external edit)